The value of well-trained personnel
In logistics, precision is everything. Every shipment, every document, and every action must be correct. A small error can have major consequences: delays at customs, incorrect deliveries, or extra costs. Technology helps, but ultimately it is the people who manage and control the processes. Well-trained logistics personnel are therefore indispensable.
How errors occur
Many errors in the supply chain can be traced back to incomplete documentation, incorrect labels, or misunderstandings in communication. Especially in international trade, this can lead to significant delays. An incorrectly completed customs declaration or a missing certificate can halt an entire shipment.
We saw the impact of this, for example, during the blockage of the Suez Canal. Companies with well-trained people and clear processes were able to switch faster and use alternative routes.
The role of training and knowledge
Well-trained personnel recognize risks before they occur. They know which documents are required, how customs procedures work, and which checks require extra attention. This reduces the chance of errors and speeds up the entire process.
It’s not just about knowledge, but also about the ability to anticipate. In a sector that is constantly changing, up-to-date training is essential. Consider new customs regulations, digitization, or sustainability requirements that directly impact daily practice.
An example is the introduction of the digital Trusted Chain in Rotterdam. Thanks to training and knowledge, logistics employees were able to quickly adapt to the new system, which replaces fraud with PIN codes.
The combination with systems and partners
Even the best software cannot completely prevent errors without good personnel. It is the combination that makes the difference: people who understand the systems, use them well, and know what to do in case of deviations.
Companies that do not have their own logistics department run extra risks. For them, an experienced logistics partner with well-trained personnel is crucial. With a 3PL solution, you not only benefit from infrastructure and systems, but also from the knowledge and experience of specialists.
Customs, compliance, and expertise
In international trade, customs formalities are a major source of errors and delays. An incorrectly completed document or missed declaration can lead to substantial fines. Well-trained personnel prevent this by carrying out processes according to the rules and identifying problems early on.
An AEO-certified partner such as Van der Helm also guarantees that processes are safe and reliable.
Want to know what role specialists play in this? Read also: what does a customs forwarder do.
Future-proof supply chains
The pressure on logistics is increasing. In the Port of Rotterdam, we see growing volumes and increasingly complex flows of goods. Companies that invest in training and good personnel are better prepared for this growth and can seize opportunities where others get stuck.
Knowledge also plays a key role within warehouses. Read more about smart inventory management in the warehouse.
Conclusion: people make the difference
Errors and delays in logistics can never be completely prevented, but with well-trained personnel, the risk is minimal. It is the people who use systems optimally, improve processes, and solve problems before they even arise.
At Van der Helm, we combine smart technology with committed and well-trained specialists. This ensures that your supply chain is not only efficient, but also reliable and future-proof.