Van der Helm | Logistics

A customs audit. It might sound daunting, but it’s primarily a reality that every internationally operating company will face sooner or later. Whether you work with import duties, preferential certificates of origin, or customs-supervised storage: a customs inspection can occur at any time.

Good preparation prevents stress, time loss, and financial setbacks. But what exactly is a customs audit? And how do you ensure your organization is well-prepared for it?

What is a Customs Audit?

During a customs audit, Dutch Customs checks whether your company complies with all laws and regulations regarding the import, export, and storage of goods. This includes:

  • Accuracy of declarations
  • Correctness of commodity codes
  • Origin documentation
  • AEO certifications or special customs arrangements
  • Maintenance of administration and procedures

The focus is not only on your processes but also on the underlying documentation and your internal organization. Especially when working with fiscal representation or goods under suspension, it’s crucial that everything is correct.

The Biggest Risks? Incomplete Administration

Many companies have their logistics well-organized but forget that every customs process also requires an administrative trail. During an audit, the following are examined:

  • Purchase and sales invoices
  • Transport documents
  • Proof of origin
  • Proof of payment of duties and VAT
  • Internal procedure descriptions

Missing information? Or do the details not match the declaration? This can lead to additional assessments, fines, or even the revocation of permits.

How to Prepare Properly

A successful customs audit begins long before the invitation arrives. Our experience shows that these four steps make the difference:

  1. Map out your processes
    Ensure you know exactly who does what in the customs process. Which systems do you use? Who checks the data? Where is the risk of errors?
  2. Ensure proper file management
    Collect all documents related to customs transactions. From invoices and CMRs to certificates of origin and communication with agents.
  3. Conduct an internal check
    Simulate an audit. Check if your documentation is complete, if commodity codes are up-to-date, and if procedures align with practice.
  4. Engage expertise
    A customs audit requires specialist knowledge. Especially with complex processes, external support can save you significant time and costs.

Van Der Helm Helps You Work Audit-Proof

At Van der Helm, we help companies daily to optimize and secure their customs processes. From administrative support to setting up internal procedures and preparing for audits. Together, we identify your risks and ensure you enter every inspection with confidence. Want to know more about our support with customs processes? Check out our page about customs handling.

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