E-commerce is growing worldwide, and consumers expect fast, transparent and cost-efficient deliveries. With the Import One-Stop Shop (IOSS) scheme, online shops and marketplaces can more easily handle VAT for orders from outside the EU. Van der Helm Logistics offers a complete end-to-end solution for cross-border e-commerce, including logistics, customs and IT services.
What is IOSS?
IOSS is a VAT scheme that makes it easier to sell products from outside the EU directly to consumers in the EU. This applies to orders with a value of up to €150. VAT is settled directly during the purchase process, avoiding extra costs and delays in delivery.
Benefits for sellers:
- Simple VAT processing: one VAT declaration for the entire EU.
- Faster deliveries: no delays due to customs formalities at import.
- Higher customer satisfaction: consumers receive their orders without unexpected costs.
Consumer benefits:
- Transparency: all costs are clear upfront.
- No additional customs fees: the VAT is already paid, so no surprises upon delivery.
- Faster receipt: no delays due to VAT handling at the carrier.
IOSS at Van der Helm: a total solution
Van der Helm Logistics offers integrated logistics solutions for cross-border e-commerce. Thanks to our AEO-F license and our warehouse in Hoofddorp, we are authorized to efficiently process IOSS shipments.
Our services include:
- Picking up shipments from ground handlers at Schiphol Airport.
- Transportation to our e-hub in Hoofddorp.
- Inbound scanning and sorting of packages.
- Customs declaration and verification of IOSS packages.
- Assistance with customs inspections, including detection of selected packages.
- Preparation for last-mile delivery, including transportation to carriers.
With this approach, we ensure smooth, fast and cost-effective handling of international e-commerce shipments.
Who is IOSS of interest to?
IOSS provides a solution for businesses that simplify and accelerate cross-border e-commerce. It allows sellers to streamline their VAT processing and provide consumers with a more transparent and smooth delivery experience.
International e-commerce companies
For web shops selling directly to EU consumers from countries such as China, India or the US, efficient VAT handling is essential. Thanks to IOSS, they can get their products to the customer faster and without additional customs fees. This prevents unexpected costs for consumers and increases satisfaction.
Marketplaces and consolidators
Large e-commerce platforms and intermediaries operating on behalf of multiple sellers benefit from streamlined VAT processing through IOSS. By handling VAT centrally, marketplaces such as AliExpress and Wish can ease the administrative burden on their sellers and ensure smoother processing of international orders.
Start-ups and high-growth companies
For emerging e-commerce companies with international ambitions, IOSS offers a way to keep their cross-border logistics simple. This is especially attractive for innovative brands and sustainable start-ups that want to offer their products globally without facing complex customs regulations and unexpected costs.
Tech-oriented companies
E-commerce companies working with advanced fulfillment systems and data-driven logistics benefit from reliable and efficient VAT processing. IOSS enables seamless integration of cross-border e-commerce processes, allowing companies to optimize their supply chain and improve the customer experience.
Why choose Van der Helm?
We offer a unique combination of logistics, customs and IT solutions. This makes us a reliable and efficient partner for companies looking to grow e-commerce across borders.
AEO-F certified: secure and reliable customs clearance.
Strategic location near Schiphol Airport: fast and efficient transit.
Full process control: from customs to last-mile delivery.
With Van der Helm Logistics, you choose a partner who thinks further. We help you grow, without worrying about customs or VAT handling.
Want to learn more about IOSS and how we can optimize your e-commerce logistics? Get in touch with us!