The European Union confirms a significant change in customs policy for e-commerce. From 2026, the €150 exemption for customs duties will be removed. This means that even small orders may incur customs duties. At the same time, a mandatory handling fee of two euros per package will be introduced for all distance sales from outside the EU, even when the value is less than €150.
Why the EU is taking this step
The changes stem from the massive growth of low-value shipments that were often deliberately undervalued. This led to unfair competition for European retailers and made the customs system increasingly difficult to control. The EU aims to create a more transparent system where every shipment is correctly valued and treated fairly.
What exactly changes from 2026
From 2026, much will change for companies selling to EU consumers. Every package from a non-EU country will be subject to customs rules, regardless of value. The handling fee of two euros per package applies to every distance sale from outside the EU. This makes the impact directly felt for webshops that send many small orders.
The abolition of the exemption means that low-value orders will more often incur customs duties. The likelihood of additional costs and complexity increases for both senders and recipients.
New responsibilities for e-commerce platforms
E-commerce platforms are increasingly being designated as the deemed importer. They must collect VAT and customs duties at checkout and remit them to the European authorities. This requires clear valuations, correct documentation, and accurate processes both on the webshop side and in the logistics chain.
Impact on non-EU sellers and UK webshops
For companies outside the EU, including many UK webshops, the administrative burden increases further. The total cost per shipment rises, and obligations around VAT registration and customs declarations become more intensive. Companies that cannot pass on these costs experience pressure on their margins.
The changes affect not only sellers but also consumers, marketplaces, and logistics service providers. Accuracy and insight become more important than ever.
The chain must prepare for a new customs landscape
The new rules impact the entire supply chain. Consumers will more frequently encounter customs charges. Logistics parties, brokers, and marketplaces must tighten processes and provide documentation carefully. A well-coordinated logistics flow and correct value declaration become crucial.
2026 is just around the corner
For cross-border e-commerce companies, this is the time to look ahead and revise the logistics strategy. Those who anticipate in time can avoid delays, unexpected costs, and uncertainty towards customers.
Van der Helm helps companies maintain control
Van der Helm closely follows these developments. With our experience in international logistics and customs processes, we support organizations that want to be prepared for the new European customs rules.
Together, we ensure a solution that fits your growth and the way your organization operates. How do we do this? Get in touch with our team and we’ll be happy to explain.