{"id":3596,"date":"2024-07-18T15:08:23","date_gmt":"2024-07-18T15:08:23","guid":{"rendered":"https:\/\/vanderhelmlogistics.com\/jobs\/customer-service-employee\/"},"modified":"2026-03-20T10:34:16","modified_gmt":"2026-03-20T10:34:16","slug":"customer-service-medewerker","status":"publish","type":"awsm_job_openings","link":"https:\/\/vanderhelmlogistics.com\/en\/vacatures\/customer-service-medewerker\/","title":{"rendered":"Customer Service Employee"},"content":{"rendered":"\n<p>Are you a true customer-focused professional who delights in solving questions and problems? Do you want to work in a dynamic team where no day is the same? Read on and find out why this position at Van der Helm is a perfect fit for you!<\/p>\n\n<h2 class=\"wp-block-heading\">About Van der Helm<\/h2>\n\n<p>We are Van der Helm, a Dutch family business that has been around since 1936. In over 90 years, we have grown into an internationally operating total partner in logistics, transport, and customs matters. From various locations, we support customers in industries such as Fashion &amp; Lifestyle and Electronics with smart logistical solutions. We have an open, down-to-earth working atmosphere where collaboration, craftsmanship, and fun are central.   <\/p>\n\n<h2 class=\"wp-block-heading\">What Will You Do?<\/h2>\n\n<p>In this role, you will be the point of contact for our customers and provide excellent service. Your duties include:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Answering customer inquiries via phone and email.<\/li>\n\n\n\n<li>Processing orders and following up on deliveries.<\/li>\n\n\n\n<li>Coordinating customer requests and complaints.<\/li>\n\n\n\n<li>Collaborating with various departments to ensure customer satisfaction.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">What we are looking for<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Minimum of 2 years&#8217; experience in a customer service role.<\/li>\n\n\n\n<li>Strong communication skills.<\/li>\n\n\n\n<li>Customer-oriented and solution-oriented attitude.<\/li>\n\n\n\n<li>Good command of the Dutch and English languages.<\/li>\n\n\n\n<li>Experience with CRM systems is a plus.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">What we offer<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>A varied and educational role within a growing family business;<\/li>\n\n\n\n<li>8.33% holiday allowance;<\/li>\n\n\n\n<li>Pension plan;<\/li>\n\n\n\n<li>Travel allowance;<\/li>\n\n\n\n<li>25 vacation days based on full-time employment;<\/li>\n\n\n\n<li>Opportunities for training and professional development;<\/li>\n\n\n\n<li>Fun work drinks and annual company outings.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Interested?<\/h2>\n\n<p>Are you excited about this position or would you like to receive more information? Please contact Jos\u00e9 Spinka at 06-15497500, or send your CV and cover letter to <a href=\"mailto:vacature@vdhelm.com\">vacature@vdhelm.com<\/a> ref: <em>Customer Service Representative.<\/em><\/p>\n\n<p><strong>Acquisition in response to this vacancy is not appreciated.<\/strong><\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you a true customer-focused professional who delights in solving questions and problems? Do you want to work in a dynamic team where no day is the same? Read on and find out why this position at Van der Helm is a perfect fit for you! About Van der Helm We are Van der Helm, a Dutch family business that has been around since 1936. In over 90 years, we have grown into an internationally operating total partner in logistics, transport, and customs matters. From various locations, we support customers in industries such as Fashion &amp; Lifestyle and Electronics with smart logistical solutions. We have an open, down-to-earth working atmosphere where collaboration, craftsmanship, and fun are central. What Will You Do? In this role, you will be the point of contact for our customers and provide excellent service. Your duties include: What we are looking for What we offer Interested? Are you excited about this position or would you like to receive more information? Please contact Jos\u00e9 Spinka at 06-15497500, or send your CV and cover letter to vacature@vdhelm.com ref: Customer Service Representative. Acquisition in response to this vacancy is not appreciated.<\/p>\n","protected":false},"author":2,"template":"","meta":{"_acf_changed":false},"class_list":["post-3596","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","job-category-customer-service-medewerker-en","job-type-40-uur-en","job-location-hoofddorp-en","excerpt-ben-jij-een-echte-klantgerichte-professional-die-blij-wordt-van-het-oplossen-van-vragen-en-problemen"],"acf":[],"_links":{"self":[{"href":"https:\/\/vanderhelmlogistics.com\/en\/wp-json\/wp\/v2\/awsm_job_openings\/3596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vanderhelmlogistics.com\/en\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/vanderhelmlogistics.com\/en\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/vanderhelmlogistics.com\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/vanderhelmlogistics.com\/en\/wp-json\/wp\/v2\/media?parent=3596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}