Are you a true customer-focused professional who delights in solving questions and problems? Do you want to work in a dynamic team where no day is the same? Read on and find out why this position at Van der Helm is a perfect fit for you!

Function

In this role, you will be the point of contact for our customers and provide excellent service. Your duties include:

• Answering customer inquiries via phone and email.
• Processing orders and following up on deliveries.
• Coordinating customer requests and complaints.
• Collaborating with various departments to ensure customer satisfaction.

About Van der Helm

At Van der Helm, we pride ourselves on our innovative approach and close-knit team. We encourage your development and offer plenty of opportunities to grow. You will work in a dynamic environment where your ideas and efforts are valued. Together we create a pleasant working atmosphere where professionalism and conviviality go hand in hand.

Requirements

• Minimum of 2 years’ experience in a customer service role.
• Strong communication skills.
• Customer-oriented and solution-oriented attitude.
• Good command of the Dutch and English languages.
• Experience with CRM systems is a plus.

We offer

• Competitive salary.
• Travel reimbursement.
• 25 vacation days.
• 8.33% vacation pay.
• Pension accrual.
• Training and development opportunities.
• Fun work drinks and annual company outings.

Interested?

Does this sound like your next step? Fill out the application form and we will contact you within three days.

Acquisition in response to this vacancy is not appreciated.