Van der Helm | Logistics

A major step forward in container logistics security. From now on, all intercontinental import containers entering through Rotterdam will be processed through the Chain of Trust. This means that shipping companies no longer use PIN codes to release containers. Cargo from the Far East and Oceania, among others, is now also covered by this secure working method.

What changes

Until recently, PINs were shared by e-mail with various parties in the chain. That system was susceptible to fraud and required a lot of manual work. The Chain of Trust replaces this with a digital transfer of collection rights. Only authorized parties such as the designated carrier are allowed to pick up a container at the terminal.

This mode of operation is now mandatory for all intercontinental container shipments. Major shipping lines such as Maersk, MSC, CMA CGM and Hapag-Lloyd are affiliated, as are more than two thousand forwarders and one thousand carriers.

What does this mean for Van der Helm and our customers

For you as a customer, this means less risk of errors or misuse, and more control over the entire logistics process. You keep one point of contact, while we work behind the scenes within a highly secure system.

Why this is good news for the industry

The Chain of Trust is the result of close cooperation between shipping companies, terminals, carriers and government parties. More than a million containers have since been exempted in this way. It provides:

  • A lower chance of theft or fraud
  • less administrative work
  • more overview and control of the process

For us as a logistics provider, this means we can make our services even more reliable, with more focus on safety and customer convenience.

Building a safe supply chain together

Van der Helm believes in logistics that is right down to every detail. The expansion of the Chain of Trust underscores the importance of clear agreements, smart systems and reliable partners. We continue to build a safe and future-proof logistics chain, together with you.

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